Contact VibeCall
We’re here to help. Whether you have a question about your account, billing, partnerships or press, our team responds quickly and professionally.
The fastest way to reach us is by email. We aim to reply within one business day. Please include any relevant details (order ID, phone number, screenshots) so we can assist you without delay.
For your security, we use one official contact address for all inquiries: info@vibecall.io. Your message will be routed to the right team (support, business, media or legal) and tracked until it’s resolved.
Response times
- Support requests: typically within 24 hours on weekdays.
- Business and media inquiries: within 2–3 business days.
We operate as a remote‑first team across multiple time zones. For urgent account or payment issues, include “URGENT” in your subject line.
Trust & Security
- We never ask for your password, 2FA codes or full card numbers over email.
- Your data is handled in line with GDPR and industry best practices.
- Payments are processed by PCI‑DSS compliant providers; sensitive details never touch our servers.
- We only use info@vibecall.io to contact you; beware of look‑alike domains.
If something feels suspicious, forward the message to info@vibecall.io and we will verify it immediately.
Company & Legal
Our registered company details are available below.